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“AimeReception”, the virtual receptionist software won

the Vietnam ICT Excellence Award 2021


AimeReception, the virtual receptionist software of Aimesoft, won the Vietnam ICT Excellence Award 2021 (Sao Khue 2021 Award) on April 24. Sao Khue Award is one of the most prestigious awards in the field of ICT in Vietnam.

 

 

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Virtual Receptionist is a unique "virtual human" product based on Multimodal AI. Multimodal AI is a new AI paradigm, in which various data types (image, text, speech, numerical data) are combined with multiple intelligence processing algorithms to achieve higher performances. AimeReception utilizes Multimodal AI to create human-like characters which can see, sense, listen, speak, think, and reason. All the tasks and operations that are required at the front desk of companies, facilities, and apartments can now be replaced by this virtual AI receptionist.

 

Sao Khue Award Committee highly appreciated the breakthrough features of AimeReception. The basic features of AimeReception include guest detection and identification by face recognition technologies, voice user interface (speech recognition and synthesis), animated photorealistic avatar, natural language understanding and conversations, guest check-in notification to human operators. Other advanced features are automatic door control, integration with a meeting-room reservation system, and calendar software, multilingual support, and customizable reception workflows. 

 

The unique "virtual human" feature of this product is highly appreciated by experts. The virtual receptionist software is also an effective solution to help businesses to optimize operation, reduce cost, and enhance performance in the new-normal.

 

Sao Khue Award is an annual award organized by Vietnam Software and IT Services Association (Vinasa) to honor outstanding IT services and products, and promote companies, organizations, and individuals who made excellent contributions to the development of the Vietnam ICT industry.

 

Aimesoft’s Representatives said that the company's products and services are the results of research and development of the company for many years in various fields to bring applications of Multimodal AI closer to human life. Besides AimeReception, Aimesoft also offers similar virtual clerk software packages dedicated to hotels (AimeHotel), retail stores (Aime AIShop), and seminars (AimeTalk), which are based on core technologies of AimeReception and are combined with deep domain knowledge of each area. The excellent results at Sao Khue Award 2021 will encourage Aimesoft to continue creating the best solutions, products, and services for customers.